Refund policy
Last updated: November 10, 2026
30-day returns
You may request a return within 30 calendar days after delivery. To start, email support@globlada.com with your order number, the item, and your reason for returning it. For a damaged, defective, or incorrect item, include a description and photos if available.
Return condition
For a change-of-mind return, the item must be unused, in its original condition, with its accessories, manuals, tags, and original packaging. Please retain your order confirmation or other proof of purchase. These conditions do not limit your rights for defective, damaged, or incorrectly supplied goods.
Return instructions and address
Contact us before shipping an item back. We will provide the return instructions and any required return authorization.
Authorized return destination:
Geasbest LLC — Globlada Returns
127 N Higgins Ave Ste 307D
Missoula, MT 59802
United States
Please pack the item securely and retain proof of shipment and tracking.
Return shipping costs
- Change of mind: You are responsible for the actual return shipping cost.
- Defective, damaged, or incorrect item: Globlada covers the necessary return shipping and provides instructions or a prepaid label where a return is required.
We charge no restocking fee. Standard outbound shipping is free.
Refunds
After the returned item is received and inspected, we will notify you whether the refund is approved. Approved refunds are processed to the original payment method within 10 business days after receipt and inspection of the return. The time your bank or payment provider takes to post the credit may be additional. If a refund is not approved, we will explain the reason.
Exchanges
Contact us to discuss a replacement for a damaged, defective, or incorrect item. For a different product or preference, request a return under this policy and place a new order.
Cancellations
Contact us as soon as possible to request cancellation. If the order has not been dispatched and can be cancelled, we will cancel it and refund the original payment method. Once dispatched, the return procedure applies. This policy does not reduce any rights you have under applicable law.
Contact
Globlada is operated by Geasbest LLC.
support@globlada.com
+1 (605) 524-5321